CustomerDirectorRachel
Smith's Food & Drug operates 132 stores in Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming
Smith's Food & Drug Coupons Policy
Dear Valued Customer:
Thank you for contacting Smith's regarding our Coupon Policy. Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current and it is subject to change without notice. For further clarification of this policy, please speak directly to store management.
The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.
Double Coupons:
* Coupons are not doubled.
Pharmacy Coupons:
* Competitor pharmacy coupons are not accepted.
* LCM or Competitor Coupons may not be used in conjunction with our $4 Generic Program
General Coupon Policy:
* Limit one (1) manufacturer coupon per item purchased.
* Limit one (1) store coupon per item purchased.
* Limit one (1) manufacturer and one (1) store coupon can be used on the same item.
* Catalina (competitor checkout) coupons are accepted.
> Limit one (1) Catalina coupon per item.
> Catalina coupons may not be used with a manufacturer coupon on the same item.
> There is no limit on the number of Catalina coupons (one Catalina coupon per item) that are presented in a single transaction as long as the total coupon amount does not exceed the total grocery bill for that transaction.
* Coupons cannot be used on “free” items.
* Expired coupons are not accepted.
* Amount refunded cannot exceed the cost of the item.
PRINT-AT-HOME (PAH) COUPONS:
* We only accept printable coupons if they scan properly at checkout.
* We do not accept “free product” printable coupons that have no purchase requirement.
* Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable but will be much less common than traditional value-off coupons.
* We do not accept coupons for more than about 75% of a product's value without advance notice.
* Legitimate PAH coupons will not be for a high value relative to the cost of the item. For example, a $2.00 off coupon will be acceptable for a product that normally sells for $5.00 or more, but a $2.00 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate.
* Coupons will be rejected if they appear out of proportion or blurry, or are obvious duplicates.
* Legitimate PAH coupons are never copied, sold, or traded. Nearly all coupons are “non-transferable,” meaning they should not be photocopied or scanned and distributed to others.
* Coupons will be rejected if they appear to have been altered in any way.
PAH coupons can be checked for validity at:http://www.printcoupons.com
ONLINE COUPONS versus PAPER COUPONS:
* The online coupon will always take priority over the paper coupon. Stacking is not allowed.
* There is a limit of one electronic or paper manufacturer coupon per item.
* Digital coupon and manufacturer paper coupons may not be combined on the purchase of a single item.
* If a Customer has loaded an electronic coupon to their loyalty card, then the electronic coupon will apply before the manufacturer paper coupon.
* A digital coupon cannot be removed from a transaction once redeemed
* If the electronic coupon and manufacturer paper coupons are applicable to the same item, the system will give the discount based on the Electronic Coupon.
I hope this information is helpful to you. Please let me know if I can assist you further.
Sincerely,
Smith's Food and Drug Co.
Customer Service
Updated 7/31/11
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Digital Coupons Policy
Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.
A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.
Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.
- Limit one use per digital coupon per transaction
- Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item
- Digital offers do not double
- A limit of 150 coupons can be loaded per household at one time
The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.
